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Client Charter

Our Client Charter serves as a vital resource for clients and staff, outlining IGDB's objectives, training standards, communication guidelines, and complaint procedures. It also identifies key points of contact for numerous services.

You can download the Charter below or request a copy by emailing ClientFeedback@GuideDogs.ie.

Luke & Kain

Luke is still non-verbal but when I see him smiling down at Kain it shows me he doesn’t need words to express how happy he is.

Kim & Jango

Meeting Jango was one of the best moments of my life. He’s a beautiful big cuddly dog with the personality to match. From the moment I met him I knew we were going to be best buddies.

Shauna & Esme

When I needed a hand, I found a paw.

Conor & Quelda

When Conor is with Quelda he smiles and is comfortable being out and about which is such an amazing gift – we never leave home without her. She has changed all of our lives.

Aran & Buttons

Being a Guide Dog Owner is such a privilege and positive experience. Buttons has enhanced my life in so many ways and I will always be grateful for that.

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